Privacy Policy

Privacy Policy for FarmEquipFixSvc

Last Updated: November 13, 2024

Welcome to FarmEquipFixSvc. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our farm equipment repair services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Schedule service appointments
• Complete contact forms
• Subscribe to our newsletters or updates
• Communicate with us via phone, email, or text
• Make payments for services

This personal information may include:

• Name and contact information (address, phone number, email)
• Business information (farm/ranch name, business address)
• Equipment details and service requirements
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Device characteristics and operating system
• Pages you visit and time spent on each page
• Referring and exit pages
• Date and time of your visit
• Clickstream data and navigation patterns

How We Use Your Information

We use your information to:

• Provide and manage our farm equipment repair services
• Respond to your inquiries and provide customer support
• Process payments and billing
• Improve our website and services
• Send service updates and promotional communications
• Prevent fraud and enhance security
• Comply with legal obligations
• Maintain accurate business records

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, website hosting, etc.)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Protection of Rights: To protect our rights, privacy, safety, or property

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and updates
• Employee training on data protection practices
• Access controls and authentication procedures
• Regular backups of critical business data

Your Rights and Choices

You have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your personal information to another organization
• Opt-out: Opt-out of receiving marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website usage and improve user experience
• Remember your preferences and settings
• Track visits and measure website performance
• Deliver targeted advertising (if applicable)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods vary depending on the type of information and the applicable legal requirements.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

• The right to know what personal information we collect about you
• The right to know whether your personal information is sold or disclosed and to whom
• The right to say no to the sale of your personal information
• The right to access your personal information
• The right to equal service even if you exercise your rights

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.